Step By Step Guide To Call Center Outsourcing

Step By Step Guide To Call Center Outsourcing

Customer service surveys have shown time and again that businesses which provide a phone number to call them on are trusted more. With the outsourcing of call centers becoming easier and more affordable, even small ..
Long Live The Strategy Of Inbound Sales In Marketing

Long Live The Strategy Of Inbound Sales In Marketing

Gone are the days when marketing professionals remain busy in cold calling, trade shows, and a host of other activities that now no more yield desirable results. In the 21st century, companies make frequent use ..
Inhouse Vs. Outsourced Call Center Service in 2017

Inhouse Vs. Outsourced Call Center Service in 2017

Whether your business is small, big, or just starting out, there needs to be a way for customers to contact you and get their questions answered or solve a purchasing problem.  The less wait time they ..
5 Things To Check If You Are Outsourcing Call Center Services

5 Things To Check If You Are Outsourcing Call Center Services

Call center services can be expensive if you try to do them in house, especially if you are doing it for a relatively limited amount of time. In many cases, the answering is outsourcing inbound ..
Is The Direct Response Industry Dead?

Is The Direct Response Industry Dead?

In recent years, marketers involved in direct response campaigns have asked if the industry was dead or no longer viable.  At times, these somewhat dramatic statements have elicited a concerned response.  In reality, the direct ..